Privacy Policy
Last Updated: July 14, 2026
Pharma United (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information collected through our website.
As a provider of turnkey cleanroom solutions, we may collect information when visitors request quotations, submit cleanroom project requirements, download technical materials, communicate with our engineering team, or use other functions available on our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your information.
We may collect information that you voluntarily provide when you:
Submit an online inquiry
Request a cleanroom quotation
Contact our sales or engineering team
Send cleanroom layouts, drawings, specifications, or project documents
Request product catalogs or technical information
Discuss cleanroom design, construction, installation, or validation services
The information may include:
Name
Company name
Job title
Email address
Telephone or WhatsApp number
Country or project location
Industry and application
Cleanroom classification requirements
Room size and layout
Temperature, humidity, pressure, and airflow requirements
Product or equipment requirements
Project schedule and budget information
Drawings, photographs, specifications, and other uploaded documents
Other information you choose to provide
We recommend that you do not submit unnecessary sensitive personal information through our website.
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Time spent on the website
Date and time of access
General geographic location
Website interaction data
This information helps us analyze website performance, improve user experience, maintain website security, and understand how visitors use our content.
We may use the information collected through our website to:
Respond to cleanroom project inquiries
Understand your technical and commercial requirements
Prepare quotations and technical proposals
Recommend suitable cleanroom systems, equipment, and materials
Develop preliminary cleanroom layouts and solution plans
Communicate about project design, engineering, manufacturing, installation, commissioning, and validation
Process orders, contracts, payments, and deliveries
Provide project management and after-sales support
Improve our website, products, and services
Maintain customer and project records
Prevent fraud, unauthorized access, and security risks
Comply with legal, contractual, accounting, and regulatory obligations
Where permitted by law, we may also use your contact information to send relevant product updates, project information, technical articles, or company news.
As part of a turnkey cleanroom project, customers may provide technical and commercial information, including:
Factory or building layouts
Cleanroom drawings
Production process information
Cleanliness classification requirements
HVAC and air treatment requirements
Equipment lists
Utility requirements
Material specifications
Project schedules
Budget estimates
We use this information only for evaluating, designing, quoting, managing, and delivering the requested cleanroom solution.
We take reasonable measures to protect confidential project information and restrict access to employees, engineers, suppliers, and project partners who need the information to perform their responsibilities.
Where necessary, separate confidentiality or non-disclosure agreements may be signed for specific projects.
Our website may use cookies and similar technologies to:
Ensure the website functions properly
Remember visitor preferences
Analyze website traffic
Improve website performance
Measure the effectiveness of website content
Support inquiry and communication functions
Cookies may be placed by us or by third-party service providers, such as website analytics, hosting, video, map, or communication service providers.
You may disable cookies through your browser settings. However, some website functions may not operate properly if cookies are disabled.
We do not sell or rent your personal information.
We may share information with trusted parties when reasonably necessary to provide our turnkey cleanroom services, including:
Our employees and engineering teams
Affiliated companies
Cleanroom equipment and material suppliers
Installation and construction contractors
Logistics and shipping providers
Project consultants and technical partners
Website hosting, email, analytics, and IT service providers
Banks, payment processors, insurers, accountants, and legal advisers
Government authorities or regulators when required by law
These parties are expected to use the information only for the relevant services and to protect it appropriately.
Because we provide cleanroom solutions to customers in different countries and regions, your information may be processed or transferred across international borders.
Data protection laws may vary between countries. Where required, we take reasonable measures to protect transferred information through confidentiality obligations, contractual safeguards, access controls, and other appropriate procedures.
We retain personal, business, and project information only for as long as reasonably necessary to:
Respond to inquiries
Prepare quotations
Complete cleanroom projects
Provide warranty and after-sales services
Maintain contractual and project records
Meet accounting, tax, legal, and regulatory requirements
Resolve disputes and protect legal rights
When information is no longer required, we may securely delete, anonymize, or restrict access to it.
We use reasonable technical, administrative, and organizational measures to protect information from:
Unauthorized access
Accidental loss
Improper disclosure
Alteration
Misuse
Destruction
These measures may include password protection, access restrictions, secure storage, system monitoring, confidentiality obligations, and internal information management procedures.
However, no website, email transmission, or online storage system can be guaranteed to be completely secure.
For highly confidential cleanroom drawings or project documents, customers may contact us to arrange a more secure method of document transfer.
Depending on applicable data protection laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Restrict or object to certain processing activities
Withdraw your consent
Request a copy of your information
Opt out of marketing communications
Submit a complaint to a relevant data protection authority
We may need to verify your identity before processing a privacy-related request.
Where permitted by law, we may send information about:
Turnkey cleanroom solutions
Cleanroom panels and doors
HVAC and air filtration systems
Cleanroom equipment
Pharmaceutical and laboratory cleanroom projects
Installation and validation services
Technical guides and company updates
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.
You may still receive necessary communications relating to an active inquiry, quotation, order, contract, or cleanroom project.
Our website may contain links to third-party websites, social media platforms, video platforms, maps, or communication services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Our website is intended for businesses, engineers, project managers, procurement professionals, and other commercial users.
We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through our website, please contact us so that we can review and remove it where appropriate.
We may update this Privacy Policy from time to time to reflect changes in:
Our business operations
Website functions
Data processing practices
Technology
Legal or regulatory requirements
The latest version will be published on this page with an updated revision date.
For questions about this Privacy Policy, your personal information, or the handling of cleanroom project documents, please contact Pharma United through the contact information provided on our website.
When submitting a privacy request, please provide sufficient information for us to identify the relevant inquiry, communication, or project record.
Pharma United Co., Ltd.
Pharma United Co., Ltd.
Tel.: +86 177 1554 8238
Add.: NO.58 Beiyuan Road, Dianshanhu, Kunshan, Jiangsu, China, ZIP code 215345
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